Internet Access Policy

Terms and Conditions of use of Computers and the Internet in the Henry Bloom Noble Library

Public access PCs and Wi-Fi are provided in the Henry Bloom Noble Library to enable all users to access the internet for educational, informational and recreational purposes. It is our aim to enable access to as wide a range of information as possible and to ensure fair usage.


All computer users are expected to use the equipment in a careful and appropriate manner and access the internet responsibly and respect other users. This includes the viewing of images and the sending and receiving of information. As a customer you are strongly advised not to access and or distribute material likely to cause offence to other customers or staff. Your use may be monitored. This includes, but is not limited to:

  • Threatening and obscene material;
  • Pornographic material;
  • Material that could offend others because of its racist or political nature;
  • Material protected by trade secrets;
  • Material considered occult in nature.

All users must indicate their acceptance of this policy otherwise they will not be able to use the computers or the internet.

Children and young people’s access to the internet is the responsibility of the child’s parent or legal guardian who must sign a consent form before a child under the age of 16 is given access.


Douglas Borough Council may monitor access to internet sites and reserve the right to stop anyone using the computers at any time but particularly where there is access of illegal, offensive or controversial material. If appropriate the matter may be referred to the Police.

Internet servers have the ability to record access in a log detailing the originator. It should be noted that all access to the Internet may be intercepted, monitored and analysed by Douglas Borough Council.


Internet access is filtered in an attempt to screen out offensive, illegal and inappropriate websites. However filtering mechanisms can be crude and may also eliminate material which is acceptable. The library service will consider releasing any such site after careful checking by the Council’s Information Technology section. The library service will also consider requests to block sites which a user considers inappropriate.

Douglas Borough Council does not guarantee to filter out all offensive material and is not responsible if access is made to such material. No filter can guarantee 100% efficiency and therefore internet access is recorded to support further action if necessary.  Neither can we guarantee a user won’t accidentally get material considered to be offensive.

Saving personal files

All customer-generated files are deleted at the end of each session rendering the PC clean for the next customer.  Customers are therefore responsible for saving work to a removable device. (CD or memory stick)

Risks and Prohibited Uses

Douglas Borough Council prohibits specific online activities that we consider to be illegal, offensive, obscene, abusive or troublesome to others.

Users should be aware that:

  • Publication of personal or private details may lead to the receiving of unwanted mail or unwanted attention;
  • Publication of information about other people must not be offensive and must comply with the Data Protection Act;
  • Douglas Borough Council is not able to guarantee that any transactions conducted over the Internet will be successful and accepts no liability for any goods or services requested through the Internet. Any purchases, payments and other transactions are conducted entirely at the user’s risk;
  • Douglas Borough Council has no control over the quality of information provided on the Internet and therefore cannot be held responsible for the content, accuracy, quality or availability of the information retrieved and apologise for any material inadvertently accessed that may cause offence;
  • Users must not interfere with equipment, amend or delete existing software.
    Information may only be downloaded from and uploaded to the internet within copyright restrictions and comply with licensing agreements;
  • Douglas Borough Council assumes no liability for any loss, damage to information and or property, direct or indirect, suffered as a result of using these computer resources.

Penalties for misuse

If we consider you to have broken any of the rules set out in this Access to the Internet Policy, we reserve the right to withdraw your access from immediate effect.

This policy will be reviewed regularly to ensure that it remains timely and relevant. Douglas Borough Council reserves the right to change this policy at any time without notice.

Revised December 2018